Imagine a friend is setting you up on a blind date. You’ll probably ask what the person looks like, if they’re nice, smart, and so on, right? But if you want to be really sure they’re date-able, you might also ask about possible red flags (warning signs) – like what vices they have, if they’re weird – that sort of thing.
Many recruiters also have the same line of thinking during a call center job interview. Just like on a first date, they want to see if you’re a good match. Here are the major red flags for recruiters:
1) Call center hopping
It’s usually a plus to have call center experience, but if you change call centers every few months, it’s not going to look good to a recruiter. So in case you’ve hopped from one call center to another, make sure there was a good reason for it.
2) Migrating abroad
While it’d be great to earn money while waiting for your visa to be approved, a call center may not be the best place to do this. Call centers will want their agents to stick around for the long haul.
3) Attitude problem
Call center agents need to be pleasant all the time – even when the customer is being difficult. So if a recruiter sees signs of unpleasantness (e.g. complaining about waiting long, being mean to the guard, etc.), a warning bell goes off in their head.
Do you have plans of applying for a call center job soon? Or have you failed at a call center job interview before? We’d love to help! Take our assessments here, and once you pass, one of our Job Coaches will call you for an initial interview. They’ll let you know if you need training or if you can be endorsed right away to one of our partner companies. Don’t worry, this is all free!
If you have any questions, leave us a note in the comments section!